In a rapidly developing nation such as India, which is emerging as a global leader economically, e-governance is indispensable for both the public and private sectors. E-government, or electronic governance, utilizes Information and Communications Technology (ICT) for governmental operations. This encompasses a range of initiatives such as the Common Entrance Test, Aadhaar, the National Portal of India, the Prime Minister of India’s portal, the Digital India program, online tax filing and payment systems, digital land management systems, and more.
E-governance, as defined by the World Bank, refers to the use of information technology (including mobile computing, the Internet, and wide area networks) by government agencies to transform interactions with businesses, citizens, and other governmental entities.
E-government is a stride towards SMART governance, embodying principles of straightforwardness, morality, responsibility, responsiveness, and transparency in governance.
From August 25 to 26, 2023, the Department of Administrative Reforms and Public Grievances (DARPG) and the Ministry of Electronics and Information Technology (MeitY) of the Government of India co-hosted the two-day National Conference on e-Governance (NCeG) at the Brilliant Convention Centre in Indore, Madhya Pradesh. The conference’s theme was “Viksit Bharat, Empowering Citizens.”
The Ministry of Panchayati Raj’s SVAMITVA (Survey of Villages Abadi and Mapping with Improvised Technology in Village Areas) Scheme was honored with the prestigious National Award for e-Governance 2023 (Gold) for its utilization of Emerging Technologies for Citizen-Centric Services.
The Second Administrative Reforms Commission’s 2008 report “Promoting e-Governance: The SMART Way Forward” delineates the four categories of e-government interactions government to business, government to government, government to employee, and government to citizen.
The following are the advantages, goals, and benefits of e-Government:
The Indian government has programs to help its citizens with things like welfare and security. Some programs are paid for completely by the central government, called “central sector schemes” (CS). Others are mainly funded by the central government but run by the states, known as “centrally sponsored schemes” (CSS).
On May 18, 2006, the government introduced the National e-Governance Plan (NeGP), comprising eight components and 27 mission-mode projects. The NeGP aims to unite state-wide e-government initiatives under a shared vision, fostering a comprehensive approach. A nationwide infrastructure is being developed around this concept, extending to even the most remote areas, with extensive digitization of records to enable reliable internet access. The NeGP’s Vision Statement emphasizes the goal of bringing government services closer to citizens’ homes. In 2011, four additional projects—Health, Education, PDS, and Posts—were included, expanding the total number of Mission Mode Projects (MMPs) from 27 to 31.
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e-Administration: The use of information and communication technologies (ICTs) to modernize government; data collection. Repositories for records computerization and management information systems (MIS). (For example, land, health, and so on.) e-Services: The purpose is to bring the government closer to the people through electronic services. For example, providing internet services.
e-Government is the application of information technology to improve the government's ability to respond to the requirements of citizens. It is more than just delivering online services; it also entails the strategic application of technology.
Citizens will benefit from improved service. Transparency and accountability are being incorporated into the system. Individuals are empowered by information.
People, Processes, Technology and Resources are the foundations for e-Governance.
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