UPSC Exam   »   Hyderabad Declaration

24th National Conference on e-Governance 2021: Hyderabad Declaration Adopted


Hyderabad Declaration: Relevance

  • GS 2: e-governance- applications, models, successes, limitations, and potential


Hyderabad Declaration on e-governance: Context

  • 24th National Conference on e-Governance 2021 (NCeG) was successfully concluded, and Hyderabad Declaration on e-governance was adopted.


Hyderabad Declaration: Key points

  • The conference was jointly organised by Ministry of Personnel, Public Grievances & Pensions and Ministry of Electronics & Information Technology (MeitY), Government of India, in association with the State Government of Telangana.
  • The 24th NCeG represented a platform for constructive exchange of ideas on some of the latest technologies for promoting e-Governance.


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24th National Conference on e-Governance 2021: Sub themes

  • AatmaNirbhar Bharat: Universalization of Public Services
  • Innovation– Platformization, Emerging Technologies
  • Ease of living through Technology Interventions for Good Governance
  • Government Process Re-engineering and Citizen’s participation in Government Processes
  • India’s Techade – Digital Economy (Digital Payments – Building Citizen’s Confidence).


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Hyderabad Declaration on e-governance

The Conference has unanimously adopted the Hyderabad declaration, which are outlined below:

  • To bring citizens and government closer through digital platforms.
  • Transform citizen services through use of technology by leveraging the artifacts of India Stack that include Aadhaar, UPI, DigiLocker, UMANG, e Sign and consent framework.
  • Fast track the implementation of the national level public digital platforms in key social sectors viz. Health, Education, Agriculture, etc by adopting open interoperable architecture for joined up connected services.
  • Operationalize the data governance framework to facilitate data sharing within Government entities as also make available all data on except for a negative list. Enable protocols for data collection, data harvesting, data privacy, data anonymization, data security, and data preservation that can help build a data economy.
  • Foster responsible use of emerging technology such as Artificial Intelligence, Machine Learning, Blockchain, 5G, Augmented Reality, Virtual Reality, etc for Social Empowerment.
  • Make India the global hub for emerging technology through creation of large pool of skilled resources on futuristic technologies
  • Ensure resilient Government Infrastructure with robust technological solutions to withstand pandemic like disruptions.
  • Foster a spirit of research and development and process reengineering in ongoing government services
  • Uplift good governance to higher level through healthy competition among States and UTs and among Central Ministries by benchmarking services.
  • NeSDA 2021 to be adopted in collaboration with MeITY for improving e-Governance landscape.
  • Integration of all State/District portals with CPGRAMS for seamless Redressal of Public Grievances
  • Replication of awarded projects under National Awards for e-Governance 2020 – 21 and their nomination for dissemination of best practices through Regional conferences
  • Adoption of e-office version 7.0 in all ministries and departments
  • Use technology for propagating end to end service delivery without human interference to the citizen at the grass root level
  • Make “digital” the primary aspect of government service design and delivery and provide requisite infrastructure to achieve that.


What is e-governance?

  • Electronic Governance or e-governance is the use of Information and Communication Technologies (ICTs) for delivering government services through integration of various systems between Government-to-Citizens (G2C), Government-to-Business (G2B), and Government-to-Government(G2G) services.


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