Correct option is B
A. To successfully compete in the market and create customer value, managers must fully understand the reality rather than theory of consumer behavior. This is true. While theory is helpful, real-world consumer behavior is often complex and nuanced. Managers need to understand the practical aspects of how consumers make decisions.
B. In marketing, perceptions are more important than reality because they affect consumers' actual behavior. This is true. Even if a product is objectively "good," if consumers perceive it as poor quality, they won't buy it. Marketing focuses on shaping perceptions to influence behavior.
C. People emerge with the same perceptions of the same object. This is false. Perceptions are subjective and influenced by individual experiences, biases, cultural background, and more. No two people will perceive something exactly the same way.
D. Consumers are constructive decision makers and are subject to many contextual influences. This is true. While not always perfectly rational, consumers do engage in a decision-making process (even if it's quick). Their choices are also affected by the context in which they make them (e.g., store environment, time pressure, mood).
E. A consumer's buying behavior is influenced by cultural, social, and personal tactics. Of these, personal factors exert the broadest and deepest influence on people's perception and desires. While cultural, social, and personal factors do influence buying behavior, the statement is incorrect. It should be "personal factors exert the broadest and deepest influence on people's perception and desires." Tactics are strategies, not influences on the consumer.
Therefore, A, B, and D are the correct statements.