Which is not the principle of Total Quality Management?

Correct option is B

Total Quality Management (TQM) is a comprehensive management philosophy focused on long-term success through customer satisfaction and organizational excellence; the Principle of equal distribution of profit is not recognized as one of its core principles.
Information Booster
The following points represent the actual core principles that define TQM in an educational or corporate setting:
· Continuous Improvement (Kaizen): TQM is based on the idea that quality is not a destination but a journey. It involves a constant cycle of self-evaluation and improvement in every process, no matter how small.
· System of Ongoing Process: This principle emphasizes that work should be viewed as a series of interconnected processes rather than isolated tasks. To improve the final "output" (e.g., student success), one must focus on improving the "process" (e.g., teaching methods, curriculum design).
· Synergistic Relationships: TQM thrives on collaboration and teamwork. It encourages partnerships between all stakeholders—teachers, students, parents, and administrators—to ensure that the "whole is greater than the sum of its parts."
· Customer Focus: In education, TQM identifies students and society as the "customers," ensuring that all institutional efforts are directed toward meeting their needs and expectations.
· Total Employee Involvement: Every individual in the organization, from the head of the institution to the support staff, is responsible for the quality of the service provided.
Additional Knowledge
The following explains why the specific statement about profit is considered a "mismatch" or "incorrect" in the context of TQM:
· Economic vs. Management Focus: The Principle of equal distribution of profit is an economic or labor-related concept (often associated with cooperatives or specific socialist management models). TQM, however, is a quality-centric framework. While TQM may lead to higher profits through efficiency, its principles do not dictate how those profits should be shared among employees.
· Goal Orientation: The primary goal of TQM is Value Creation and Quality Assurance. Financial rewards in TQM organizations are typically handled through separate HR policies or incentive schemes, but "equal profit distribution" is never a prerequisite for a quality management system.
· Focus on Performance: TQM usually rewards merit, skill development, and contribution to quality, which often contradicts the idea of "equal" distribution of profit, as it prioritizes performance-based excellence.