Correct option is B
· Community in e-commerce refers to how the website enables user interaction and engagement.
· This includes discussion forums, reviews, social media integration, and chat features.
Information Booster
· Why is community important in e-commerce?
· Encourages customer engagement and trust.
· Helps in word-of-mouth marketing.
· Increases customer retention and loyalty.
Additional Knowledge
· Examples of Community Features in E-commerce Websites:
· Amazon’s review system
· Reddit’s discussion forums
· Facebook Marketplace’s user interaction tools