Identify the incorrect statement(s) from the following –

A. Technology is a differentiator among similar business enterprises.
B. Technology cannot create value for 'not-for-profit' organisations.
C. Pace of technology affects the business model of modern enterprises.
D. Needs and Goals be defined before acquisition of technology.
E. Organisations pay little attention to the process of change once a decision to acquire technology has been taken.

Choose the correct answer from the options given below:

Correct option is A

The only incorrect statement is Statement B: "Technology cannot create value for 'not-for-profit' organisations."

This is incorrect because technology plays a significant role in creating value even for not-for-profit organizations. It helps them streamline operations, expand outreach, track beneficiaries, enhance communication, ensure transparency, and better manage funds. Technologies like CRM systems, donation platforms, and data analytics tools are widely adopted in the NGO and nonprofit sectors to amplify impact without profit motives. 

Information Booster:

​Technology creates value for all types of organizations, including for-profits, non-profits, and public institutions. In nonprofits, it improves donor engagement, enhances impact measurement, and enables scalable outreach through digital platforms. It can also support remote education, telemedicine, and disaster response. Technology adoption should always be preceded by clear definition of objectives to ensure ROI (Return on Investment) and alignment with mission. Additionally, the success of technology initiatives greatly depends on proper change management—without which even the best tools can fail due to resistance or lack of training. Technological advancements like AI, blockchain, and cloud computing are now being used by NGOs and non-profits to improve transparency, accountability, and reach.

Additional Knowledge:

The other statements are correct:

• A. Technology is a differentiator among similar business enterprises: Businesses that leverage technology for innovation, customer service, and operations often gain a competitive edge.

• C. Pace of technology affects the business model of modern enterprises: Rapid changes in technology often necessitate changes in how businesses deliver value and interact with customers.

• D. Needs and Goals be defined before acquisition of technology: Clear goal-setting ensures the acquired technology aligns with business strategy and delivers intended value.

• E. Organisations pay little attention to the process of change once a decision to acquire technology has been taken: Many organizations focus more on procurement and less on change management, which often leads to poor adoption and underutilization of new technology. While it's not ideal, the statement is factually observed in practice.