Correct option is A
Statement I is correct because in Organizational Behaviour (OB), attitudes refer to evaluative statements or judgments concerning objects, people, or events. Saying “I like my organization” reflects a positive attitude toward the organization, which is a cognitive-affective expression of one's feelings and evaluation.
Statement II is also correct because human behaviour is not always perfectly aligned with internal beliefs and values. People often behave differently due to external pressures such as social norms, organizational culture, or expectations. This concept is well-rooted in the theory of cognitive dissonance (Leon Festinger), which acknowledges that individuals may adjust behaviour to align with external demands, even if those behaviours conflict with internal values.
Therefore, both statements are true, and this highlights the complexity of the attitude-behaviour relationship.
Information Booster:
Attitudes have three components:
Cognitive: belief or opinion (e.g., "My job is meaningful")
Affective: emotional or feeling part (e.g., "I love working here")
Behavioural: intention to behave (e.g., "I will stay at this company")
Attitudes influence behaviour, but not always directly; external factors and situational variables often play a moderating role.
Cognitive dissonance arises when there's a mismatch between attitude and behaviour, leading to psychological discomfort.
People can suppress or change behaviourdue to professional expectations, peer pressure, or ethical codes, even if it conflicts with their inner beliefs.
Organizational commitmentis an attitude that reflects an employee's relationship with the organization and has strong behavioural implications like retention or turnover.
Job satisfaction is a specific attitude toward one’s job and is a key predictor of workplace behaviour such as productivity, absenteeism, and turnover.
English
10 Questions
20 Marks
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