Correct option is C
The market segmentation process involves dividing a broad target market into smaller, more defined categories based on specific criteria. The correct sequence follows a logical approach to segmenting, evaluating, and finalizing target customer groups:
Need-Based Segmentation (C):
- This is the first step where customer groups are formed based on similar needs and preferences.
- It ensures that the segmentation process is customer-driven rather than product-driven.
Segment Identification (E):
- After defining segments based on needs, specific characteristics like demographics, geographic location, behavior, and psychographics are identified.
- This helps in defining tangible and measurable segment criteria.
Segment Attractiveness (B):
- The identified segments are then analyzed for their attractiveness based on market size, growth potential, competition, and profitability.
- This helps businesses prioritize which segments to target.
Segment Profitability and Positioning (D):
- Once the attractive segments are identified, their profitability is evaluated, and appropriate positioning strategies are developed to establish a brand presence.
Segment "Acid Test" (A):
- The final step involves testing the segment strategy in a real-world scenario to check its effectiveness.
- The acid test ensures that the segmentation approach is practical and can yield actual business results.
Thus, the correct order is C → E → B → D → A.
Information Booster:
Why is Need-Based Segmentation First?
- Market segmentation should always start with understanding customer needs rather than arbitrarily defining segments.
- Needs dictate purchasing behavior, making them a natural starting point.
Importance of Segment Identification:
- Once needs are established, defining identifiable characteristics helps in better targeting.
- It ensures that businesses can locate and communicate with the right customer groups.
Evaluating Attractiveness & Profitability:
- Not all segments are equally profitable.
- Factors like competition, growth rate, and customer purchasing power determine whether a segment is worth targeting.
Final Validation Through Acid Test:
- Ensures that the segmentation is not just theoretical but practically viable.
- Helps businesses refine their approach before full-scale implementation.