Correct option is D
John Dewey’s theory of problem-solving and reflective thinking provides a structured approach to addressing communication issues. The correct sequence follows these steps:
The Problem (D):
- The first step is identifying the communication challenge or issue that needs resolution.
- Example: A company is facing negative public perception due to a crisis.
The Criteria (A):
- Before analyzing the issue, it is essential to set evaluation standards for potential solutions.
- This step defines what makes a solution effective (e.g., ethical considerations, audience impact, feasibility).
The Possible Solutions (E):
- Based on the defined criteria, different possible solutions are brainstormed and considered.
- Example: The company could issue a public apology, launch a media campaign, or engage with stakeholders directly.
The Analysis (B):
- The proposed solutions are evaluated critically, considering their advantages, risks, and expected outcomes.
- Example: The company assesses whether a public apology will regain trust or if direct stakeholder engagement is more effective.
The Selection and Execution (C):
- The best solution is selected and implemented, ensuring that it aligns with the original criteria and addresses the problem effectively.
Information Booster:
- Dewey’s problem-solving model emphasizes critical thinking, reflection, and decision-making in communication and social issues.
- The model is widely used in education, media ethics, journalism, crisis communication, and public relations.
- Setting criteria before generating solutions ensures that decision-making is structured, ethical, and goal-oriented.
- Reflective problem-solving is crucial in addressing media misinformation, public discourse, and strategic communication challenges.
- Dewey’s method encourages democratic communication, participatory problem-solving, and responsible decision-making.