Correct option is B
1. (E) Intimation via notice
· This refers to the initial step of notifying the seller or service provider of the grievance.
· As per consumer protection protocol, a legal notice should be sent to the opposite party before filing the complaint, giving them a chance to resolve the issue voluntarily.
2. (C) Get the consumer complaint drafted
· If there’s no resolution, then the consumer prepares a formal complaint with details of the transaction, issue, and compensation demanded.
3. (F) Attach relevant document
· The complaint must be supported by evidence, such as bills, warranty cards, correspondence, photos, or any documentation supporting the claim.
4. (A) Choose appropriate forum
· The consumer then determines where to file the complaint — District, State, or National Commission — based on the value of the goods/services and compensation sought.
5. (D) Pay requisite fees
· Each forum has a prescribed fee structure, which must be paid at the time of complaint submission.
6. (B) Submit an affidavit
· Finally, the consumer attaches an affidavit verifying that the facts in the complaint are true, which adds legal authenticity to the complaint.
Information Booster
(E) Intimation via Notice: Notify the seller/service provider; gives them a chance to resolve the issue.
(C) Draft the Complaint: Write a formal complaint stating the problem and compensation sought.
(F) Attach Documents: Add bills, receipts, or proofs to support your claim.
(A) Choose Forum: Select District, State, or National forum based on claim amount.
(D) Pay Fees: Submit the applicable court fee along with the complaint.
(B) Submit Affidavit: A signed legal declaration that your complaint details are true.
English
10 Questions
20 Marks
12 Mins
