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The importance of feedback and the role reversal between the speaker and the listener is called:
Question



The importance of feedback and the role reversal between the speaker and the listener is called:

A.

Transactional view of interpersonal communication

B.

Psychological function of interpersonal communication

C.

Social function of interpersonal communication

D.

Influence function of interpersonal communication

Correct option is A


The Transactional view of interpersonal communication emphasizes that communication is a dynamic and continuous process where both participants are simultaneously senders and receivers. Feedback plays a crucial role in this model, allowing the participants to adjust messages based on responses, while role reversal indicates that the positions of speaker and listener interchange fluidly during interactions. This approach reflects real-life conversations where communication is a shared, reciprocal activity rather than a one-way transmission.
Information Booster: Unlike earlier models that viewed communication as linear (sender to receiver), the transactional model recognizes that communication is interactive and involves simultaneous exchanges. Feedback loops enable both parties to interpret, respond, and adapt, enhancing mutual understanding. This model also acknowledges context, noise, and other factors influencing communication effectiveness. Role reversal underlines the flexible nature of conversation, highlighting cooperation and empathy between communicators.
Additional Knowledge:
· (b) Psychological function: Deals with how communication affects individual cognition and emotions, not the process structure.
· (c) Social function: Focuses on maintaining relationships and social norms through communication.
· (d) Influence function: Concerns how communication persuades or changes others' attitudes or behaviors.

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