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Empathetic listening in communication means:
Question



Empathetic listening in communication means:

A.

Ability to perceive sound by detecting vibrations

B.

Hearing carefully to be able to repeat what the speaker says

C.

Listening without talking

D.

Hearing and responding to increase understanding

Correct option is D


Empathetic listening refers to actively hearing and responding with the goal of increasing understanding between the speaker and listener. It requires the listener to not only focus on the content of the message but also to understand the emotions and feelings behind the words. This deep level of listening promotes effective communication, builds trust, and fosters stronger interpersonal relationships.
Information Booster: Unlike basic hearing or attentive listening, empathetic listening involves an emotional connection. The listener demonstrates empathy by validating the speaker’s experiences and feelings through verbal and nonverbal feedback. This might include paraphrasing, asking questions, or expressing understanding. Such listening helps reduce misunderstandings and resolves conflicts by creating a supportive communication environment.
Additional Knowledge:
· (a) Ability to perceive sound by detecting vibrations: Describes the physiological process of hearing, which is passive and does not involve comprehension.
· (b) Hearing carefully to be able to repeat what the speaker says: Known as attentive or active listening, but it focuses more on memory than emotional connection.
· (c) Listening without talking: May involve silence, but without feedback or engagement, it does not guarantee understanding or empathy.

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