Correct option is C
Lower management, also known as supervisory or operational management, plays a crucial role in ensuring the smooth execution of work at the ground level. Their primary functions involve directly overseeing workers, maintaining discipline, ensuring efficiency, and fostering good workplace relationships. The correct functions of lower management include:
- Maintaining discipline among the workers (B): Ensuring that workers follow company rules, work standards, and safety protocols is a key responsibility of lower management. They handle absenteeism, grievances, and motivation at the operational level.
- Providing training to the workers (D): Lower management is responsible for on-the-job training, helping workers acquire necessary skills and improve efficiency. They ensure that employees understand their roles and perform tasks effectively.
- Maintaining good human relations (E): Since lower management directly interacts with workers, they help resolve conflicts, boost morale, and create a positive work environment. Effective communication and interpersonal skills are essential for this function.
Information Booster:
1. Maintaining Discipline Among Workers (B)
Supervisors and foremen ensure that workers adhere to company policies, safety guidelines, and work ethics. They handle minor disputes and ensure a smooth workflow by addressing absenteeism, lateness, and productivity issues.
2. Providing Training to Workers (D)
Supervisors play a critical role in workforce development by training new employees and upskilling existing ones. They conduct hands-on training sessions, skill workshops, and job demonstrations to enhance productivity.
3. Maintaining Good Human Relations (E)
A positive work environment is crucial for efficiency. Lower management ensures that workers are motivated, their grievances are heard, and a cooperative spirit exists between employees. They act as a bridge between workers and middle management to maintain harmony.
Additional Knowledge:
1, Executing Plans in Accordance with Top Management’s Policies (A)
This function is more relevant to middle management rather than lower management. Middle managers act as a link between top management and operational staff, ensuring policies are correctly interpreted and implemented. Lower management focuses more on daily operations rather than policy execution.
2. Selecting Suitable Operative and Supervisory Personnel (C)
Recruitment and selection of employees fall under middle and top management responsibilities, specifically the HR department. Lower management may provide feedback on worker performance, but they do not have the authority to select employees.
