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As per the Herzberg’s Hygiene Theory of motivation, which among the following is  not a motivational factor?
Question

As per the Herzberg’s Hygiene Theory of motivation, which among the following is  not a motivational factor?

A.

Recognition

B.

Working Conditions

C.

Responsibility

D.

Achievements

Correct option is B


The correct answer is (b) Working Conditions.
According to Frederick Herzberg’s Two-Factor Theory (also known as the Motivation-Hygiene Theory), factors that lead to job satisfaction are different from those that lead to dissatisfaction. Working Conditions are classified as Hygiene Factors (or maintenance factors). These are extrinsic to the work itself; their presence does not necessarily motivate, but their absence or poor quality leads to strong dissatisfaction. In contrast, Recognition, Responsibility, and Achievements are Motivators (intrinsic factors) that actively encourage employees to perform better and find meaning in their tasks.
Information Booster
· Motivators: Intrinsic elements like the work itself, growth, and advancement that lead to positive satisfaction.
· Hygiene Factors: Extrinsic elements like salary, company policy, and supervision that merely prevent dissatisfaction.
· Dual Continuum: Herzberg argued that the opposite of "Satisfaction" is "No Satisfaction," not "Dissatisfaction."
· Job Enrichment: Herzberg advocated for building motivators into the job design to improve performance.
Additional Knowledge
· Option (a) is incorrect because Recognition is a primary motivator that provides a sense of worth to the employee.
· Option (c) is incorrect because giving an employee Responsibility is a key method of job enrichment and motivation.
· Option (d) is incorrect because the sense of Achievements is the highest-ranking intrinsic driver for professional growth.

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