Correct option is A
Semantic distortion refers to the misinterpretation or misunderstanding of the meaning of messages during communication. This occurs when the intended meaning of words, phrases, or symbols is altered or lost as the message passes through different levels or individuals in an organisation. It leads to confusion, misinformation, and breakdowns in communication.
In contrast, effective downward communication (b) is a positive factor, ensuring clear and efficient communication from management to subordinates. It is not a barrier but a facilitator.
Immediate feedback (c) is also a beneficial component of communication, allowing the sender to know if the message has been understood correctly, thereby reducing communication barriers.
A flexible human environment (d) encourages open communication, adaptability, and cooperation, which helps in overcoming barriers rather than creating them.
Information Booster:
Semantic distortion is a common barrier because words can have different meanings for different people.
Jargon, technical language, or cultural differences can increase semantic distortion.
This barrier often leads to errors, reduced efficiency, and conflicts within organisations.
Clear, concise language and feedback mechanisms can help reduce semantic distortion.
Training and standardised communication protocols also help minimize misunderstandings.
Semantic barriers occur in both verbal and written communication.
Understanding and addressing semantic distortion is essential for effective organisational communication.