​Match the LIST-I with LIST-II

LIST-I (Terminology)	LIST-II (Meaning)
A. Verbal Communication	I. Use of spoken or written words
B. Non-Verbal Communication	II. Facial expression and body language
C. Encoding	III. Converting thoughts into message
D. Decoding	IV. Interpreting the message

​Choose the correct answer from the options given below:​

Correct option is C

• A. Verbal Communication corresponds to I. Use of spoken or written words. This refers to the communication that involves the use of language, either spoken or written.

• B. Non-Verbal Communication corresponds to II. Facial expression and body language. Non-verbal communication involves gestures, facial expressions, posture, and other physical cues to convey a message.

• C. Encoding corresponds to III. Converting thoughts into message. This is the process where the sender translates their thoughts or ideas into a form (spoken, written, or non-verbal) that can be communicated.

• D. Decoding corresponds to IV. Interpreting the message. This is the process where the receiver of the message interprets or understands the message that has been communicated.

Thus, the correct matching is A-I, B-II, C-III, D-IV.

1. Verbal communication is typically more structured and relies on language.

2. Non-verbal communication complements verbal communication and plays a significant role in how messages are perceived.

3. Encoding is crucial in ensuring that the message is clearly communicated to the receiver.

4. Decoding is the process where the receiver interprets the message, and its effectiveness depends on shared understanding and context.