Correct option is C
Writing an email entirely in
capital letters is generally considered poor etiquette because it comes across as shouting or overly aggressive. Proper formatting, including using a mix of uppercase and lowercase letters, ensures clear and professional communication.
Important Key Points:
1.
Avoid All Caps:
· Using all caps in an email is unprofessional and may miscommunicate the intended tone.
2.
Email Etiquette Tips:
· Use a clear and concise subject line.
· Avoid unnecessary capitalization or exclamation marks.
· Proofread before sending.
3.
Formatting Guidelines:
· Use paragraphs for readability.
· Keep emails brief and to the point.
4.
Importance of Tone: Formatting and tone reflect professionalism and ensure the message is well-received.
Knowledge Booster:
·
Reference Number: Necessary only for specific contexts like official or transactional emails.
·
Original Message: Not always required unless forwarding or replying with context.
·
Attachments: Attachments are often essential; avoiding them is not a general rule.
