Which action should be taken in Microsoft Outlook to send a received email to another person, while keeping the original message for your records?

Correct option is A

The correct method to send a received email to another person while keeping the original message intact is to use the ‘Forward’ option in Microsoft Outlook. When you forward an email, the entire content of the original message is included and can be sent to a new recipient, ensuring your records are preserved.
Important Key Points:
1. Forwarding an Email: Keeps the original content, attachments, and metadata intact.
2. Replying vs Forwarding: Replying sends the message back to the original sender(s), not a new person.
3. Archiving only moves the message to another folder; it does not send the email to anyone.
4. Forwarding is used for resending the same content to another party without rewriting it.
Knowledge Booster:
· Reply sends your response only to the original sender.
· Reply All includes everyone in the original conversation.
· Forward lets you send the original message to someone else, adding your own comments if needed.
· Using "Forward" is also helpful when escalating an issue to a supervisor with full context.
· Always double-check the email address while forwarding to avoid information leakage.