Correct option is A
Statement I is correct because language in communication often operates at various levels of identification and generalisation. This means that communicators adjust the specificity of their language based on the context, audience, and purpose. For instance, generalised terms may be used to address broader audiences, while more specific terms are used for clarity in technical or detailed discussions.
Statement II is also correct. Abstraction is a process in which unnecessary details are omitted to focus on essential ideas or concepts. For effective communication, it is crucial to understand what details have been left out and ensure that the intended message is still clear and comprehensible to the audience. Without this awareness, the communication may lack context, leading to misinterpretation.
Information Booster 1. Abstraction levels in communication range from concrete details to highly generalised ideas.
2. Effective communication balances generalisation and specificity based on the audience's knowledge and expectations.
3. Awareness of omitted details ensures clarity and relevance in the message.
4. Over-generalisation can lead to ambiguity, while too much specificity can overwhelm the audience.
5. In formal communication, abstraction helps focus on critical points while avoiding unnecessary complexity.