Correct option is B
The correct sequence of the stages of evolution of Organization Quality Management is:
1. Quality Inspection
2. Quality Control
3. Quality Assurance
4. Quality Management
5. Total Quality Management
Information Booster:
1. Quality Inspection: The initial stage, focused on detecting and rejecting defective products.
2. Quality Control: Involves statistical methods to control quality during the manufacturing process.
3. Quality Assurance: Systematic process to ensure quality is maintained throughout production.
4. Quality Management: Comprehensive approach integrating quality into all organizational processes.
5. Total Quality Management: Holistic approach that emphasizes continuous improvement and customer satisfaction across the entire organization.
Additional Information:
· Quality Inspection: Early method focusing on end-product quality, often resulting in waste due to rejection of defective items.
· Quality Control: Introduced statistical techniques to monitor and control quality during production, reducing defects.
· Quality Assurance: Shifted focus to preventing defects by ensuring processes are performed correctly from the start.
· Quality Management: Encompasses all aspects of organizational operations, emphasizing leadership, employee involvement, and continuous improvement.
· Total Quality Management (TQM): Integrates quality principles into every aspect of the organization, aiming for long-term success through customer satisfaction and continuous improvement.