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A patient expresses fear about an upcoming surgery. What is the best therapeutic communication response?
Question

A patient expresses fear about an upcoming surgery. What is the best therapeutic communication response?

A.

"Don't worry, everything will be fine."

B.

"I understand that you’re feeling anxious. Can you share what concerns you the most?"

C.

"You should trust the doctors completely."

D.

"Just relax and think about something else."

Correct option is B

Therapeutic communication requires validation of feelings and open-ended questions. Option (b) shows empathy and encourages the patient to express fears for better support.
Explanation of options: (a) Minimizes the patient’s feelings and is dismissive. (b) Validates concern and invites dialogue. (c) Overemphasizes authority, discouraging open communication. (d) Avoids addressing the root of the anxiety.

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