Who among the following thinkers said that. “The communication of intangible facts, opinions, suggestions and suspicions that cannot pass through formal channel are communicated through informal channels”?

Correct option is D

The correct answer is (d) Chester Barnard. Chester Barnard, in his seminal work on organizational theory and management, emphasized the importance of informal channels of communication within organizations. Barnard argued that informal channels play a crucial role in the communication process, especially for conveying information that is not suitable for formal channels. This includes intangible elements such as opinions, suggestions, and suspicions, which are essential for the functioning and adaptability of organizations but do not fit into the structured and official communication pathways. Barnard's insights highlighted the complexity of organizational communication and the necessity of acknowledging and managing informal networks alongside formal structures to ensure effective communication and organizational performance.
Information Booster:
• Herbert Simon, known for his work on decision-making and administrative behavior, focused on the rational decision-making processes within organizations and the limitations of human cognitive capabilities.
• Max Weber introduced the concept of bureaucracy as a form of organization characterized by hierarchical structures, rules, and rational-legal authority.
• Chris Argyris explored organizational learning, psychological contract among employees and employers, and the impact of organizational structures on individuals’ behavior and development.