Correct option is C
The correct answer is (c) Lack of normative factors of guiding action. One of the significant criticisms of the Bureaucratic Model is that it often neglects normative factors such as values, ethics, and human considerations when guiding actions. Bureaucratic systems, as outlined by Max Weber, are designed to be rule-based and impersonal, focusing on efficiency, hierarchy, and strict adherence to procedures. However, this excessive focus on formal rules and procedures can result in a lack of attention to ethical and moral principles that should guide the actions of public servants and organizations. This leads to a system that may become rigid, dehumanized, and unresponsive to the real needs of society.
Information Booster:
1. Normative factors include values, ethics, and human-centric approaches in decision-making.
2. The Bureaucratic Model focuses primarily on rational-legal authority, overlooking moral and social aspects that could make it more responsive.
3. Rule-bound decision-making can lead to alienation, as bureaucrats may become detached from the ethical implications of their actions.
4. The model emphasizes efficiency and predictability but may struggle with innovation and adaptability in real-world situations.