Which one of the following is not a principle among the originally framed six principles of ‘Citizen’s Charter Movement’?

Correct option is D

The Citizen's Charter Movement was initiated in the United Kingdom in 1991 by then-Prime Minister John Major. It aimed to improve public services by setting standards, increasing transparency, and empowering citizens. The originally framed six principles of the Citizen's Charter Movement are:
1. Standards - Setting clear standards for services.
2. Information and Openness - Providing complete and accurate information.
3. Choice and Consultation - Offering choices where feasible.
4. Courtesy and Helpfulness - Ensuring courteous behavior from service providers.
5. Redress - Providing an effective remedy in case of failure to meet standards.
6. Value for Money - Ensuring that services offer value for money.
Quantity is not a principle of the Citizen’s Charter Movement.
Information Booster:
· The Citizen’s Charter Movement focuses on service quality and accountability.
· It aims to make public services more responsive and user-friendly.
· It promotes public engagement and transparency in service delivery.
· India introduced its version of Citizen’s Charter in 1997.
· Accountability and redress mechanisms are essential to the charter.
· Regular assessment and feedback collection are encouraged.
Additional Information:
· Choice: Refers to giving citizens the ability to choose from various service options.
· Value: Involves providing value for the public money spent on services.