Which of the following is true about the term "KAIZEN"?

Correct option is C

The term KAIZEN, originating from Japan, refers to the philosophy of continuous improvement. It involves making incremental improvements in processes, systems, and work culture to enhance productivity and efficiency.

Key Characteristics of KAIZEN:

1. Subtle and Incremental: Changes are small and incremental rather than dramatic.
2. Continuous Process: Improvement is an ongoing effort without a specific endpoint.
3. Involves Everyone: All levels of the organization participate, from top management to frontline employees.
4. Focus on Standards: Encourages maintaining and gradually improving current standards in technology, management, and operations.

Option A: ​Incorrect because KAIZEN is not dramatic or abrupt; it focuses on subtle, continuous changes over time.

Option B: Partially Correct but incomplete. While KAIZEN does focus on maintaining and improving standards, the emphasis on subtle, continuous improvement involving the entire organization is key, which is better captured in Option C.

Option D: ​Incorrect because KAIZEN does not focus on major changes or breakthroughs. It emphasizes gradual and continuous improvements instead of revolutionary or large-scale changes.

Information Booster:

KAIZEN Principles:

1. Small changes can lead to big improvements over time.
2. Focus on process efficiency and employee involvement.
3. Identify and eliminate waste (unnecessary steps, resources, or inefficiencies).

Examples of KAIZEN in Practice:

• Streamlining workflows in manufacturing.
• Incremental improvements in customer service processes.

Additional Knowledge:

• Option A: Reflects breakthrough innovation (not KAIZEN).
• Option D: Refers to reengineering or large-scale changes, which is the opposite of KAIZEN.

KAIZEN’s success lies in its simplicity, focus on team collaboration, and long-term sustainability.