Correct option is D
The microenvironment includes factors that directly impact an organization’s operations and are closely related to the business. These include:
1. Suppliers (a): Provide resources necessary for production.
2. Customers (b): The end-users or clients who purchase goods and services.
3. Competitors (c): Other firms competing for the same customer base.
Explanation of Exclusion:
· Technology (d):
· A part of the macroenvironment, as it encompasses broader trends and innovations affecting industries and economies rather than specific businesses.
Information Booster: The microenvironment includes immediate factors influencing day-to-day operations, while the macroenvironment covers larger, external forces like technology, politics, and social trends.
Additional Knowledge:
· Macroenvironment factors, like technology and regulations, are analyzed using frameworks like PESTEL (Political, Economic, Social, Technological, Environmental, and Legal factors).