Correct option is C
The correct answer is (c) C, D and E only. Effective listening requires a listener to be engaged, attentive, and responsive. Let’s analyze each option:
· C. Staying indifferent: In this context, it implies maintaining an open and non-judgmental attitude while listening, which is essential for effective communication.
· D. Asking questions for clarity: This is a crucial element of active listening. Clarifying questions ensure understanding and show the speaker that you are engaged.
· E. Focusing attention on what is said: Concentrating on the speaker’s message is fundamental to effective listening. It helps in fully understanding the communication.
Information Booster 1. Active Listening: Involves fully focusing, understanding, and responding to the speaker.
2. Clarification: Asking relevant questions helps clear up any misunderstandings.
3. Non-Judgmental Attitude: Effective listeners remain open-minded and neutral.
4. Reflection: Paraphrasing or summarizing ensures comprehension and shows engagement.
5. Non-Verbal Cues: Maintaining eye contact and observing body language supports effective communication.
6. Concentration: Staying focused on the conversation prevents distractions and enhances understanding.
Additional Knowledge
A. Not observing the speaker: This is ineffective because observing the speaker’s body language and non-verbal cues is critical for understanding the full message.
B. Not reflecting back on what is said: Reflecting back or paraphrasing helps confirm understanding and demonstrates active listening.