The following question has two blanks, each blank indicating that something has been omitted. Choose the set of words for each blank that best fits in the context of the sentence.

To improve customer satisfaction, the company should focus on __________ service quality and __________ responsiveness to customer needs.

Correct option is A

(a) Enhancing: Improving or augmenting something, making it better or more favorable in quality, quantity, or value.
Increasing: Making something greater in size, amount, or intensity, expanding or amplifying its extent or magnitude.
(b) Diminishing: Making something smaller, weaker, or less significant, reducing its size, importance, or intensity.
Decreasing: Making something less in size, amount, or intensity, reducing or lowering its extent or magnitude.
(c) Compromising: Reaching a mutually agreed-upon settlement or agreement by making concessions or finding a middle ground. In some cases, it can refer to weakening or undermining principles or standards for the sake of reaching an agreement.
Neglecting: Failing to give proper attention, care, or consideration to something, resulting in its being disregarded, overlooked, or ignored.
(d) Maintaining: Preserving or upholding something in its existing state, keeping it intact or in good condition.
Limiting: Placing restrictions or boundaries on something, confining or restraining its extent, scope, or impact.