Correct option is D
Ans. (d) Both (i) and (ii) are true
Explanation:
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 was introduced to ensure the timely delivery of public services. Initially, it included 108 services across 15 government departments. The stipulated time to deliver a service excludes official holidays, ensuring fair calculation of working days for processing requests.
Information Booster:
1. This Act aims to improve transparency and accountability in public services.
2. Services under this Act include issuing birth certificates, caste certificates, ration cards, etc.
3. Citizens can file an appeal in case of delays in service delivery.
4. Departments failing to comply with the stipulated timelines may face penalties.
5. Rajasthan was among the first states to introduce such an act to improve governance.
Additional Knowledge:
· Statement (i): Correct; the Act initially launched with 108 services.
· Statement (ii): Correct; official holidays are excluded when calculating service timelines.
· Option (d): Correct; both statements are true.
