Correct option is C
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 came into force on 14th November 2011, coinciding with the birth anniversary of Pandit Jawaharlal Nehru. The act was introduced to ensure that public services are delivered in a time-bound manner, enhancing governance transparency and accountability.
Key Features of the Act:
1. Purpose:
· Ensure timely delivery of public services.
· Empower citizens by enforcing accountability in service delivery.
2. Services Covered:
· Initially, 108 services from 15 government departments.
· Currently, it includes 153 services from 18 departments, such as the Department of Local Self Government.
3. Penalties:
· Provisions for cash penalties for officials failing to perform their duties on time.
Information Booster
1. Current Coverage of Services:
· Includes essential services like land records, electricity connections, water supply, and certificates such as birth and death.
· Focuses on improving citizens’ experience with government systems.
2. Departments Involved:
· Major departments include Revenue, Local Self Government, Energy, and Transport.
3. Citizen Empowerment:
· Citizens can register grievances if services are not delivered within the prescribed time frame.
· Authorities are held accountable under the provisions of this act.
Additional Knowledge
· 2nd October, 2011 (Option a): The date marks Gandhi Jayanti but is unrelated to the act.
· 31st October, 2011 (Option b): Significant for Sardar Patel’s birth anniversary but not linked to this act.
· 14th November, 2011 (Option c): Correct answer; aligns with Pandit Jawaharlal Nehru’s birth anniversary.
· 19th November, 2011 (Option d): Known for Indira Gandhi's birth anniversary but not related to the act.
