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Kerala PSC Telephone Operator Syllabus 2023| Download pdf, Check Exam Pattern| കേരള PSC ടെലിഫോൺ ഓപ്പറേറ്റർ പരീക്ഷ സിലബസ് 2023

Kerala PSC Telephone Operator Syllabus 2023: Kerala Public Service Commission has released the Kerala PSC Degree Level Mains Exam Calendar 2023 . If you are preparing for the upcoming degree Level Mains Examination and would like to know the detailed syllabus, then your search ends right here. In this article we will provide the detailed syllabus of the upcoming Kerala PSC Telephone Operator Mains Exam. In order to crack the exam, one needs to have a clear understanding of the syllabus, therefore read through Kerala PSC Telephone Operator Syllabus 2023 to broaden your perspective. You can also download Kerala PSC Telephone Operator Syllabus 2023 in pdf format.

Kerala PSC Telephone Operator Syllabus 2023
Organization Kerala Public Service Commission
Category Exam Syllabus
Official Website www.keralapsc.gov.in

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Kerala PSC Telephone Operator Syllabus 2023

Kerala PSC Telephone Operator Syllabus 2023: കേരള പബ്ലിക് സർവീസ് കമ്മീഷൻ കേരള PSC ഡിഗ്രി ലെവൽ മെയിൻസ് പരീക്ഷ കലണ്ടർ 2023 പുറത്തിറക്കി. പരീക്ഷയ്ക്കുള്ള തയ്യാറെടുപ്പുകൾ ആരംഭിക്കാൻ  സമയമായി. പരീക്ഷയിൽ വിജയിക്കുന്നതിന്, സിലബസിനെക്കുറിച്ച് വ്യക്തമായ ധാരണ ഉണ്ടായിരിക്കണം, അതിനാൽ കേരള PSC ടെലിഫോൺ ഓപ്പറേറ്റർ പരീക്ഷ സിലബസ് 2023 വിശദമായി വായിച്ച് മനസിലാക്കുക. നിങ്ങൾക്ക് Kerala PSC Telephone Operator Syllabus 2023 pdf രൂപത്തിൽ ഡൗൺലോഡ് ചെയ്യാം.

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ചുവടെ നൽകിയിരിക്കുന്ന പട്ടികയിൽ Kerala PSC Telephone Operator Syllabus 2023 സംബന്ധമായ എല്ലാ പ്രധാനപ്പെട്ട വിവരങ്ങളും ലഭിക്കും.

Kerala PSC Telephone Operator Syllabus 2023
Organization Kerala Public Service Commission
Category Exam Syllabus
Name of the Exam Kerala PSC Degree Level Mains Exam
Kerala PSC Degree Level Mains Exam Calendar 2023 Notification Date 16th January 2023
Department Kerala State Co-operative Coir Marketing Federation Ltd.
Name of the Post Telephone Operator
Category No. 59/2022
Kerala PSC Telephone Operator Admit Card Date 6th June 2023
Kerala PSC Telephone Operator Exam Date 20th June 2023
Type Of Exam OMR/ONLINE (Objective Multiple Choice)
Total Marks 100
Medium of Question Malayalam/ Tamil/ Kannada
Exam Duration 1 Hour 30 min
Official Website www.keralapsc.gov.in

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Kerala PSC Telephone Operator Exam Pattern 2023
Parts Topics Marks
Part I General Knowledge:-
History
Geography
Economics
Indian Constitution
Kerala – Governance and System of Administration
Life Science and Public Health
Physics
Chemistry
Arts, Literature, Culture, Sports
42 Marks
Part II Current Affairs 08 Marks
Part III Simple Arithmetic, Mental Ability and Reasoning 10 Marks
Part IV General English 10 Marks
Part V Regional Language (Malayalam, Kannada, Tamil) 10 Marks
Part VI Special Topic (Subject Related to the nature of duty of the post) 20 Marks

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I. GENERAL KNOWLEDGE
(i) HISTORY (5 Marks)

  • KERALA – Arrival of Europeans-Contributions of Europeans- History of Travancore from Marthanda Varma to Sree Chithirathirunnal- Social and Religious Reform movement- National movement in Kerala- Literary Sources of Kerala History- United Kerala Movement- Political and Social History of Kerala after 1956.
  • INDIA – Political History- Establishment of the British- First War of Independence – Formation of INC- Swadeshi Movement- Social Reform movement- Newspapers – Literature and Arts during the freedom struggle –Independence Movement & Mahathma Gandhi – India’s independent – Post independent period – State reorganization – Development in Science, Education, and Technology – Foreign policy.
  • WORLD – Great Revolution in England- American War of Independence – French Revolution Russian Revolution – Chinese Revolution- Political History after Second World War- UNO and other International Organizations

ii) GEOGRAPHY (5 Marks)

  • Basics of Geography – Earth Structure – Atmosphere, Rocks, Landforms, Pressure Belt and Winds, Temperature and Seasons, Global Issues- Global Warming- Various forms of Pollution, Maps Topographic Maps and Signs, Remote Sensing – Geographic Information System, Oceans and its various movements – Continents, – Nations and their specific features.
  • INDIA – Physiography- States and its features, Northern Mountain Region, Rivers, Northern Great Plain, Peninsular Plateau, Coastal Plain, Climate – Natural Vegetation – Agriculture – Minerals and Industries- Energy Sources, Transport system – Road- Water- Railways- Air.
  • Kerala – Physiography- Districts and its features – Rivers- Climate – Natural Vegetation – Wild life – Agriculture and research centers – Minerals and Industries – Energy Sources – Transport system – Road – Water- Railway- Air

(iii) ECONOMICS (5 Marks)

  • India : Economy, Five Year Plans, New Economic Reforms, Planning Commission and Niti Aayog, Financial Institutions, Agriculture – Major Crops, Green Revolution, Minerals. Direct and indirect taxes in India, GST in India-rationale and structure of GST, benefits of GST.

(iv) INDIAN CONSTITUTION (8 Marks)

  • Constituent Assembly-Preamble-Citizenship- Fundamental Rights, Writs -Habeas Corpus, Mandamus, Prohibition, Certiorari and Quo warranto. Directive Principles of State Policy Fundamental Duties- Structure of Governments- Union Executive, Parliament and Judiciary- State Executive, Legislature and Judiciary- Local Self Government Institutions (LSGIs)- Important Constitutional Amendments (42, 44, 52, 73, 74, 86, 91, 97, 101, 102, 103, 104)- Constitutional Authorities and their functions – Comptroller and Auditor General, Attorney General, Advocate General, Election Commission of India, State Election Commission, Union Public Service Commission, State Public Service Commission- Finance Commission- State Finance Commission GST Council- Distribution of legislative powers- Union List- State List- Concurrent List- Services under the Union and the States- Tribunals-National Commission for Scheduled Castes- National Commission for Scheduled Tribes-National Commission for Backward Classes- Official Language Regional Languages-Language of the Supreme Court, High Courts, etc Special directives relating to languages

(v) Kerala Governance and System of Administration – (5 Marks)

  • Kerala State Civil Service- Quasi-judicial bodies, various Commissions, Basic facts of socioeconomic development- Planning Board-Commercial Planning and Policies- Disaster Management Watershed Management- Employment and Labour-National Rural Employment Programmes- Land Reforms- Social Welfare and Security- Protection of Women, Children and Senior Citizens Population, Literacy, E-governance, Delegated Legislation and its controls- Legislative and Judicial controls- Constitutional law remedies against Administrative Arbitrariness- Administrative Discretion and its Controls- Administrative Adjudication-Principles of Natural Justice.

(vi) Life Science and Public Health (4 Marks)
1. Basic facts of Human Body
2. Vitamins and Minerals and their Deficiency Diseases
3. Communicable Diseases and Causative Organisms, Preventive and Remedial Measures
4. Kerala – Welfare activities in Health Sector
5. Lifestyle Diseases.
6. Basic Health Facts
7. Environment and Environmental Hazards

(vii) Physics (3 Marks)
1) Branches of Physics –Matter – Units, Measurements – Physical Quantities.
2) Motion – Newton’s Laws of Motion – Third law – Momentum – Projectile Motion – Uses of Third Law – Achievements in space missions in India-ISRO.
3) Light- Lens, Mirrors – Problems based on r = 2f – Different phenomena of Light – Rainbow – Colours of different materials – Electromagnetic Spectrum – IR rays- UV rays – X rays – Photoelectric Effect.
4) Sound – Different types of Waves – Velocity of Sound in different media – Resonance – Reverberation.
5) Force – Different types of Forces – Friction – Advantages and disadvantages of Friction – Liquid Pressure – Buoyant Force – Archimedes Principle – Pascal’s law – Density – Relative density- Adhesive Cohesive forces- Capillarity – Viscous force – Surface tension.
6) Gravitation – Centripetal Force – Centrifugal Force – Escape Velocity, Satellites – Escape Velocity – Weight Mass – value of ‘g’- ‘g’ in different places.
7) Heat – Temperature – Different types of thermometers – Humidity – Relative Humidity.
8) Work – Energy – Power – Simple problems relating to Work, Energy, Power, Levers – Different types of Levers.
(viii) Chemistry (3 Marks)
1. Atom – Molecule – States of Matter – Allotropy – Gas laws – Aqua regia.
2. Elements – Periodic Table-Metals &Non metals-Chemical Physical changes- Chemical reactions-Solutions, Mixtures, Compounds.
3. Metals-Non metals – Alloys – Acids, Bases – pH value – Alkaloids.
(ix) Arts, Sports, Literature and Culture (4 Marks)
Arts
1. Important Audio Visual Art Forms of Kerala- Famous Places, Institutions, Personalities,
Artistes and Writers related to origin, development, extension, and practice of these Art Forms.

Sports
1. Famous Sports personalities of Kerala, India and World – their Sports Events, achievements and awards.
2. Important Awards – Corresponding Fields , Winners
3. Famous Trophies – Related Events and Sports Items.
4. Number of Players in Important Sports Items.
5. Important Terms associated with various Sports and Games.
6. Olympics – Basic Facts, Venues / Countries, Famous Performances and Personalities- India in Olympics-Winter Olympics & Para Olympics.
7. Asian Games, Afro-Asian Games, CommonWealth Games, SAF Games – Venues, Countries, Performance of India, other facts.

8. National Games.
9. Games – Events, Players, Achievements.
10. National Sports / Games , Events of various Countries
Literature
1. Malayalam – Important Literary Movements – Icons and their first works.
2. Main works of Literature related to each movement and their authors.
3. Writers – Pen name and Nick name.
4. Famous Works and Characters.
5. Famous Quotes – Books and Authors.
6. Beginning of Journalism in Kerala – Pioneers, Journals and Publications.
7. Famous Awards/ Honours – Writers and their works.
8. Malayalam Writers who won the Jnanpith Award and related facts.
9. Malayalam Cinema – Origin, Development, Milestones, Pioneers, National Awards.

Culture
1. Kerala – Important Celebrations -Places associated with such Celebrations, Important Festivals.
2. Kerala – Cultural Centres, Worship Places, Cultural Leaders and their Contributions.

II. Current Affairs (8 Marks)

III. Simple Arithmetic, Mental Ability and Reasoning
(i). Simple Arithmetic (5 Marks)
1. Numbers and Basic Operations
2. Fraction and Decimal Numbers
3. Percentage
4. Profit and Loss
5. Simple and Compound Interest
6. Ratio and Proportion
7. Time and Distance
8. Time and Work
9. Average
10. Laws of Exponents
11. Mensuration
12. Progressions
(ii). Mental Ability & Reasoning (5 Marks)
1. Series
2. Problems on Mathematical Signs
3. Verifying Positions.
4. Analogy- Word Analogy, Alphabet Analogy, Number Analogy
5. Odd man out
6. Numerical Ability
7. Coding and Decoding
8. Family Relations
9. Sense of Direction
10. Time and Angles
11. Time in a clock and its reflection
12. Date and Calendar
13. Clerical Ability

IV. GENERAL ENGLISH
i. English Grammar (5 Marks)

  1. Types of Sentences and Interchange of Sentences.
  2. Different Parts of Speech.
  3. Agreement of Subject and Verb.
  4. Articles – Definite and Indefinite Articles.
  5. Uses of Primary and Modal Auxiliary Verbs
  6. Question Tags
  7. Infinitive and Gerunds
  8. Tenses
  9. Tenses in Conditional Sentences
  10. Prepositions
  11. The Use of Correlatives
  12. Direct and Indirect Speech
  13. Active and Passive voice
  14. Correction of Sentences
  15. Degrees of Comparison

ii Vocabulary (5 Marks)

  1. Singular & Plural, Change of Gender, Collective Nouns
  2. Word formation from other words and use of prefix or suffix
  3. Compound words
  4. Synonyms
  5. Antonyms
  6. Phrasal Verbs
  7. Foreign Words and Phrases
  8. One Word Substitutes
  9. Words often confused
  10. Spelling Test
  11. Idioms and their Meanings
  12. Expansion and meaning of Common Abbreviations

V. REGIONAL LANGUAGE (10 Marks)

Malayalam

  1. പദശുദ്ധി
  2. വാക്യശുദ്ധി
  3. പരിഭാഷ
  4. ഒറ്റപ്പദം
  5. പര്യായം
  6. വിപരീത പദം
  7. ശൈലികൾ പഴഞ്ചൊല്ലുകൾ
  8. സമാനപദം
  9. ചേർത്തെഴുതുക
  10. സ്ത്രീലിംഗം
  11. പുല്ലിംഗം
  12. വചനം
  13. പിരിച്ചെഴുതൽ
  14. ഘടക പദം (വാക്യം ചേർത്തെഴുതുക)

Kannada
1. Word Purity / Correct Word
2. Correct Sentence
3. Translation
4. One Word / Single Word / One Word Substitution
5. Synonyms
6. Antonyms
7. Idioms and Proverbs
8. Equivalent Word
9. Join the Word
10. Feminine Gender, Masculine Gender
11. Number
12. Sort and Write

 Tamil 
1) Correct Word
2) Correct Structure of Sentence
3) Translation
4) Single Word
5) Synonyms
6) Antonyms / Opposite
7) Phrases and Proverbs
8) Equal Word
9) Join the Word
10) Gender Classification – Feminine, Masculine
11) Singular, Plural
12) Separate
13) Adding Phrases

VI. Special Topic (20 Marks)
Module 1: 10 Marks
PBX Technology Basics: Telephone System fundamentals, ISDN, Types of ISDN, BRI and PRI, Private Branch Exchange (PBX) system overview, PBX Vs PABX Technology, PABX system components, Uses and applications, EPABX, PBX Types, VoIP PBX, Cloud based or Hosted PBX, Hybrid PBX systems.
Module 2: 10 Marks
EPABX installation and services offered: Checklist to buy an EPABX system, steps to install, Standard set of features: Automated attendant, call holding, call forwarding, conference calling, call parking, call camp on, barge in, voice mail and voice mailboxes, Direct Inward Dialing (DID), follow-me, Do Not Disturb (DND),benefits of EPABX system.

Kerala PSC Telephone Operator Syllabus 2023: Download Pdf

Kerala PSC Telephone Operator Syllabus 2023 ചുവടെ നൽകിയിരിക്കുന്ന ലിങ്ക് വഴി ഡൗൺലോഡ് ചെയ്യാവുന്നതാണ്.

Kerala PSC Telephone Operator Syllabus 2023: Download Pdf

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FAQs

Is the syllabus available in pdf format?

Yes, you can download Telephone Operator syllabus in pdf format.