Correct option is C
Ans. (c) Machinery
Sol. While
machinery is important for hospital operations, it is not a direct
performance indicator of healthcare quality. Indicators typically include
patient satisfaction,
public image, and
quality of care.
Explanation of each option:
·
(a) Patient Satisfaction – Measures how well patient expectations are met; a key performance indicator.
·
(b) Public Relations – Reflects the hospital's community engagement and reputation.
·
(c) Machinery –
Correct. It’s infrastructure, not an indicator of system performance.
·
(d) Quality of Care – Crucial metric to evaluate service outcomes and standards.