Correct option is A
Daniel Goleman’s model of emotional intelligence comprises four key clusters: Self-awareness, Social awareness, Self-management, and Relationship management. These clusters represent the ability to recognize one's emotions, understand others' emotions, regulate personal behaviors, and build effective interpersonal relationships.
Information Booster
1. Self-awareness: Recognizing and understanding personal emotions.
2. Social awareness: Understanding and empathizing with others' emotions.
3. Self-management: Controlling emotions to adapt to situations effectively.
4. Relationship management: Building and maintaining healthy relationships.
5. Emotional intelligence is crucial for personal and professional success.
6. Helps in conflict resolution and effective communication.
Additional Knowledge
• Self-awareness: Foundation of emotional intelligence. Example: Identifying stress triggers.
• Social awareness: Enhances empathy. Example: Recognizing team members' feelings during a meeting.
• Self-management: Aids in emotional regulation. Example: Staying calm under pressure.
• Relationship management: Fosters collaboration. Example: Resolving conflicts through constructive dialogue.