Correct option is A
Select the specific job, right-click, and choose Cancel; you may need permission or admin rights.
If a job is stuck, try Pause printing, then Cancel all documents, and Resume.
Sometimes restarting the Print Spooler service clears stubborn jobs, but it’s not the default first step.
Physically restarting or unplugging the printer is unnecessary and can interrupt other users.
Important Key Points
- Per-job cancel: You can cancel a single job or choose Cancel all documents for a bulk clear.
- Spooler role: The Print Spooler manages the queue; restarting it can clear jobs that won’t cancel.
- Permissions: On shared printers, you might need admin/owner rights to cancel others’ jobs.
- UI paths: Access via Settings → Printers & scanners → [Printer] → Open print queue or Control Panel → Devices and Printers.
- When stuck: Pause the printer, cancel jobs, then resume; if still stuck, restart the Spooler or the PC.
- Avoid disruption: Don’t unplug the printer to cancel jobs; it can corrupt jobs and affect network users.
Knowledge Booster
- Why (b) is wrong: Print jobs can be canceled via the queue UI or by clearing the spooler; the statement is false.
- Why (c) is wrong: Restarting the printer is not required and rarely addresses the queued job in Windows; it’s a last resort.
- Why (d) is wrong: Disconnecting the cable doesn’t properly cancel jobs; it just halts communication and may leave stuck entries in the queue.