Given below are two statements: One is labelled as Assertion (A) and the other is labelled as Reason (R):
Assertion (A): E-Governance is regarded as the ICT-enabled system in achieving Good Governance.
Reason (R): Empathy is one of the desirable characteristics of e-Governance.
In the light of the above statements, Choose the correct answer from the options given below:

Correct option is C

Assertion (A) is true: E-Governance refers to the application of Information and Communication Technology (ICT) to improve the efficiency, transparency, and effectiveness of governance and public services.
Reason (R) is false: While empathy is a valuable trait for human administrators, it is not a characteristic of e-Governance systems. E-Governance focuses on technological processes and efficiency, not emotional attributes.
Information Booster:
1. E-Governance enhances public administration through ICT by enabling better service delivery, transparency, and public participation.
2. Empathy is a human quality, while e-Governance emphasizes automation, data accuracy, and process efficiency.