Facebook customers can find out about special offers and on-demand promotions via ______________, one of the most important social media marketing tools.

Correct option is B

Correct Answer: (b) Chattypeople

Explanation:
Chattypeople is one of the most important social media marketing tools used by businesses to engage with their customers on Facebook. It allows companies to create AI-driven chatbots that provide information about special offers, on-demand promotions, and customer support. These chatbots interact directly with customers through Facebook Messenger, making it easier for businesses to deliver personalized content and improve user engagement.

Key Features of Chattypeople:
● Enables the creation of AI chatbots without coding knowledge.
● Automates responses to customer inquiries about promotions, offers, and services.
● Integrates seamlessly with Facebook Messenger for instant communication.
● Helps businesses improve customer engagement and drive sales.
● Supports e-commerce platforms like Shopify, allowing for order placement and updates directly through the chatbot.

Additional Information:
● SocialOomph (Option a): A social media scheduling tool that helps automate posts but is not specifically designed for chatbot promotions.
● Agorapulse (Option c): A social media management tool for scheduling, monitoring, and reporting but not focused on chatbots.
● Post Planner (Option d): A tool for planning and scheduling posts to boost social media engagement, not specifically for chatbots or promotions.

Chattypeople is particularly useful for real-time customer interaction and delivering personalized promotional content directly on Facebook.