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Consumers’ ability to identify the brand under different conditions, as reflected by their brand recall performance is known as:
Question

Consumers’ ability to identify the brand under different conditions, as reflected by their brand recall performance is known as:

A.

Brand audit

B.

Brand awareness

C.

Brand contact

D.

Brand community

Correct option is B

The correct answer is (B) Brand awareness

Explanation:
• Brand awareness is a marketing concept that measures how well consumers recognize or remember a brand.
• It consists of two components: Brand Recognition (identifying the brand when given a cue) and Brand Recall (retrieving the brand from memory when a product category is mentioned).
• It is the first step in the customer's journey toward purchasing a product.
• High brand awareness helps a brand stand out in a competitive market and build trust with the target audience.

Information Booster:
• Top-of-Mind Awareness (TOMA) is the first brand that comes to a consumer's mind when asked about a category.
• Aided awareness is when a consumer recognizes the brand from a list, while unaided awareness (recall) is when they remember it without any list.
• Building brand awareness often involves advertising, social media presence, and sponsorships.

Additional Knowledge:
• Brand audit (Option A): A comprehensive examination of a brand's current position in the market compared to its competitors.
• Brand contact (Option C): Any information-bearing experience a customer or prospect has with the brand, its product category, or its market.
• Brand community (Option D): A specialized, non-geographically bound community based on a structured set of social relations among admirers of a brand (e.g., Harley-Davidson owners).

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