Correct option is B
Statement:
On 14th June 2023, long queues were seen at counters for electricity bill payment in City X.
Reason 1:
The last date for payment of electricity bills in City X is 15th of every month.
This reason is plausible because if the due date is the 15th, many people might wait until the last moment to make payments, leading to a rush at counters on the 14th.
However, this is a general explanation and does not address why the queues were particularly long in June 2023.
Reason 2:
Many people could not pay electricity bills online in June 2023 due to server failure.
This reason directly explains an exceptional scenario specific to June 2023.
The server failure likely forced people who would otherwise pay online to visit counters, causing unusually long queues.
Conclusion:
Reason 2 is a more specific and stronger explanation for the observed long queues in June 2023.