Correct option is B
720-Degree Feedback involves assessing an employee’s performance based on feedback from:
1. Internal Groups: Peers, subordinates, and supervisors within the organization.
2. External Groups: Clients, vendors, or other stakeholders outside the organization.
This approach provides a more holistic view of an employee’s capabilities and areas for improvement.
Explanation of Incorrect Options:
· 360-Degree Feedback (a): Limited to internal feedback (e.g., managers, peers, and subordinates).
· Performance Appraisal (c): General term for evaluating an employee’s performance.
· MBO (d): Focuses on setting and achieving specific measurable goals.
Information Booster: 720-degree feedback is especially relevant in roles involving extensive external interactions, such as client-facing positions or leadership roles.
Additional Knowledge: Organizations use feedback tools to align employee development with organizational goals, fostering transparency and growth.