Indian Railways Launches WhatsApp Food Delivery Facility ‘Zoop’

The Indian Railways has recently started WhatsApp Communication for railway passengers to order food through e-catering services.

The Indian Railways initially planned a two-stage implementation of e-catering services through WhatsApp Communication.

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An AI power chatbot will handle all queries about e-catering services for the passengers and will also book meals for them.

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Approximately 50,000 meals are served in a day to customers through IRCTC e-catering services enabled through its website.

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